Privacy Policy

Last Updated: December 24, 2024

1. Introduction

Dr. Santosh Kaur and Santosh Holdings PTY LTD ("we," "us," or "our") respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and programs.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and contact information (email, phone number, address)
• Payment and billing information
• Professional information (company, role, industry)
• Account credentials and profile information
• Communication preferences

Usage Information

We automatically collect certain information when you use our services:

• Device and browser information
• IP address and location data
• Course progress and engagement metrics
• Website usage patterns and analytics

3. How We Use Your Information

We use your information to:

• Provide and improve our coaching, courses, and services
• Process payments and maintain your account
• Communicate with you about services, updates, and offers
• Personalize your learning experience
• Analyze and improve our offerings
• Comply with legal obligations
• Prevent fraud and ensure security

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us deliver our services (payment processors, email service providers, hosting platforms)
• Business Partners: With your consent, for collaborative programs or events
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent for data processing
• Request a copy of your data
• Object to certain types of processing

How to Exercise Your Rights

To exercise any of these rights, please contact us at hello@drsantoshkaur.com. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, though some features may not function properly if you disable cookies.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our website. Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: hello@drsantoshkaur.com
Santosh Holdings PTY LTD
ABN: 58645111502
Melbourne, Victoria, Australia